Made from durable polyester fabric, the Ortlieb Back-Roller Classic Bicycle Panniers boast the Ortlieb Quick-Lock System which will ensure that your belongings are accessible at any time. Completely waterproof to protect your food and equipment, the spacious panniers also have an integral pocket and hermetical roll closures. They can also be easily carried with the shoulder straps. - L.M.
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing your account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbors to see if your delivery has been left with them, check any places it could be left such as: garage, porch, or behind garbage cans if it was too big to fit through your mailbox. Contact your local post office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.
Nice bags, I'll be excited to keep using them!
While the price was great I was nervous about buying these from PBK. However, the price was too good to turn down so I placed an order and figured I'd see them some time soon. Imagine my shock when my postman dropped them off at my house five days later.
International shipping is not 5-8 days...
I quote customer service:
"estimated delivery time of 7-14 working days, however it is also stated that we must wait up to 28 working days for delivery in the longest possible cases. This can be caused by many reasons..."
Shouldn't this be clear at point of purchase before checkout so you can select expedited shipping?