Probikekit Returns Authorization

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Returns Authorization

Please fill out the form below with as much information as possible so we can issue a returns authorization number in a timely manner.

Include details of which products are at fault and if possible use our product codes which are shown on your invoice.

The more information you give will mean a faster turnaround time!

* - Only use the "Cancel Sales Contract" option if you are exercising your right to cancel your purchase contract under the U.K. Distance Selling Regulations (Consumer Protection)

Choosing this option will not allow you to exchange any products!

All fields are required.

Please make sure you enter your correct invoice number and a valid email address!

Your Full Name:
Your E-mail Address:
PBK Order/Invoice Number:
Return Type:	General Refund
Return Type:	Wrong Item Received
	Defective Item(s)
	Exchange Required (e.g. items that don't fit)
	Cancel Sales Contract *
Please Explain:

* - Only use the "Cancel Sales Contract" option if you are exercising your right to cancel your purchase contract under the U.K. Distance Selling Regulations (Consumer Protection)

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. To cancel a purchase contract, please follow the new returns procedure above and choose "Cancel Contract" as the reason for return. Received orders may only be cancelled if the goods are returned unopened and in their original condition.

For full details see "The Consumer Protection (Distance Selling) Regulations 2000" located at http://www.opsi.gov.uk/si/si2000/20002334.htm

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