Email UpdatesHelpView CartCheckout
Choose your country
Find what you're looking for!
TT/TRIATHLONSHIMANOCAMPAGNOLOSRAMTEAM KITSNEW PRODUCTSCLEARANCE
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Email Updates
Join Us On Facebook
Follow Us On Twitter
PBK Blog
RSS Feed
MEGA DEALS

Returns Authorization

Please fill out the form below with as much information as possible so we can issue a returns authorization number in a timely manner.

Include details of which products are at fault and if possible use our product codes which are shown on your invoice.

The more information you give will mean a faster turnaround time!

* - Only use the "Cancel Sales Contract" option if you are exercising your right to cancel your purchase contract under the U.K. Distance Selling Regulations (Consumer Protection)

Choosing this option will not allow you to exchange any products!

All fields are required.

Please make sure you enter your correct invoice number and a valid email address!

Your Full Name:
Your E-mail Address:
PBK Order/Invoice Number:
Return Type: General Refund
Return Type: Wrong Item Received
Defective Item(s)
Exchange Required (e.g. items that don't fit)
Cancel Sales Contract *
Please Explain:
 

* - Only use the "Cancel Sales Contract" option if you are exercising your right to cancel your purchase contract under the U.K. Distance Selling Regulations (Consumer Protection)

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. To cancel a purchase contract, please follow the new returns procedure above and choose "Cancel Contract" as the reason for return. Received orders may only be cancelled if the goods are returned unopened and in their original condition.

For full details see "The Consumer Protection (Distance Selling) Regulations 2000" located at http://www.opsi.gov.uk/si/si2000/20002334.htm

HELP
contact us
catalogue request
mailing list
faq
site map
ORDERS
how to order
currency
postage/shipping & tax
returns
gift certificates
ABOUT PBK
privacy

© Probikekit.com
Dispatch Area   Good Acres Business Park   Aynam Road  Kendal  United Kingdom   LA9 7DE - Tel. +44 (0) 1539 738 268